MY APPOINTS – TERMS & CONDITIONS OF SERVICE

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Company Name: My Appoints
Service: B2B Cold Calling & Appointment Setting

 

1. Definitions

“Company”, “We”, “Us”, “Our” refers to My Appoints.
“Client”, “You”, “Your” refers to the contracting business.
“Services” means B2B cold calling and appointment setting.
“Appointment” means a confirmed meeting, call, or demonstration with a qualified prospect.

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2. Scope of Services

My Appoints provides B2B outbound cold calling and appointment-setting services in compliance with:

• UK GDPR

• Privacy and Electronic Communications Regulations (PECR)

• ICO Direct Marketing Guidance

• FCA cold calling regulations

We do not guarantee sales outcomes or revenue — only appointment delivery.

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3. Appointment Qualification

An appointment is valid and billable when:

• The decision-maker or key influencer agrees

• Date and time are confirmed

• Legitimate business interest is expressed

• Targeting criteria are met​

 

4. Fees & Payment Terms

Price: £190.00 per qualified appointment — No VAT

Invoices issued weekly or monthly.
Payment due within 7 days.

Fees are non-refundable once delivered, except if:

• The appointment does not meet qualification criteria

• The prospect denies confirming the appointment​

 

5. Client Obligations

Clients confirm that their service:

• Is lawful

• Is FCA compliant (if applicable)

• Contains no misleading claims​

 

6. Legal Compliance

We operate under Legitimate Interest (UK GDPR Article 6(1)(f)) and fully comply with:

• UK GDPR

• PECR

• ICO Direct Marketing Guidance

• FCA financial cold calling bans

We reserve the right to refuse campaigns that breach compliance.

 

7. Data Protection & Confidentiality

All data is:

• Handled securely

• Treated confidentially

• Used solely for service delivery

 

8. Limitation of Liability

Maximum liability is limited to fees paid within the preceding 30 days.

 

9. Termination

Either party may terminate with 7 days written notice.
Immediate termination applies for compliance or payment breaches.

10. Governing Law

This agreement is governed by English Law and the courts of England and Wales.